Opinion

While most people are focused on the impact of the deal on Android mobile devices, the end game is probably a lot bigger than that. And it will require Google to get in bed with service providers.

Revenue opportunities are the end result of implementing service-aware, next-generation policy platforms in a range of interesting new use cases that can generate incremental revenue, such as the ability to enable dynamic in-service promotions.

There are several new tablet releases to keep an eye on, but the competition among Apple, Android and Windows tablets will be the most compelling story of 2012.

Facebook's projected value would put it in the same Big League ballpark as Google, but the social network's bottom line is less impressive.

IP communications has become the foundation for technological innovation, financial markets, education, entertainment and global communications. It should be made universally available in the U.S. after we make it competitive with the rest of the world.

Attempts to provide operator email or social networking have fared poorly. On the other hand, operator services for voice, SMS and mobile data have been wildly lucrative. Where would a personal cloud service fit in and how can operators cash in?

If BlackBerry 10 does not offer real advantages to business customers that make it stand out from the more consumer-focused competitors and their growing libraries of business applications, it will not stand a chance.

A broker needs to understand various cloud provider offerings, network and computer infrastructures and consulting services. So who are the cloud brokers?

As consumers welcome a budding array of home-based electronic and mobile gadgets into their lives, a competition is looming among industry players over where these consumers will turn for integrated technical support services.

Cutting back in contact centers can have a devastating impact on relationships with customers, who can now broadcast compliments and criticisms instantaneously using social media.

A cloud-based Unified Communications (UC) solution can help streamline business operations in businesses and organizations of any size.