Consumer Services: Briefs

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WLAN Support

Intec Telecom Systems has announced the immediate availability of a solution to the problem of generating real revenue from consumer wireless LAN networks. The Intec WLAN Solution allows the network usage capture, pricing and billing for a broad range of WLAN services consumed by roaming WLAN users. These services include WLAN user authentication, simple Internet access, data traffic, VoWLAN, messaging, content delivery and many other IP-based services. It also can integrate WLAN charging with the roaming wholesale charging on 3G, GSM and conventional networks, allowing providers a solution to revenue generation across multiple access technologies. The Intec WLAN solution integrates fully with a leading WLAN network access control system from TRANSAT, the Wireless Access Internet Node (WAIN). WAIN uses a variety of methods to authenticate WLAN users, including legacy RADIUS and SIM-based authentication. The WAIN system solves the problem of closely controlling and metering network usage of WLAN roamers over the public IP network. The Intec WLAN Solution is based on a proven combination of convergent mediation, settlement, payment management and roaming technology.

OSS Triple Play

Telution has signed a deal with Utilicom Network's SIGECOM subsidiary, a fiber optic, facilities-based provider of cable services bundled with voice and broadband data services. Telution's COMX was selected because of its ability to support Utilicom's "triple play" operations needs, as well as ensuring Utilicom has the operations platform needed to expand. SIGECOM is replacing its fragmented OSS solutions (which consisted of several OSS component systems, including ADC and a number of home grown applications) with COMX. COMX will support the provider's ordering, provisioning, billing and customer service operations. COMX will provide complete flow-through provisioning for all of its voice, video, and data products, and allow the flexibility to bundle those services.

SMARTS Security

The new InCharge for Security Infrastructure Management from SMARTS proactively monitors and analyzes the state, health, and change control actions of security devices deployed throughout the enterprise. Security products supported by the first release include those from Cisco, CheckPoint and Nokia. InCharge for Security Infrastructure Management integrates and correlates data from market-leading security products to give companies total visibility into this complex infrastructure, presenting a consolidated view of the state of the security infrastructure within the context of related network, application, service, and business topologies.

Pre- and Postpaid Billing

VoiceCue Technologies Inc., a telecommunications applications software company special-izing in real-time provisioning and billing, and Info Directions Inc., a developer of net-centric billing, customer relationship and supply chain management solutions, have partnered to create a converged prepaid and postpaid billing platform. The converged platform offers carriers a host of new service innovations and payment methods as well as the operational ease of maintaining only one billing system for both prepaid and postpaid, helping to cut costs and increase revenue. The converged solution works in both wireless and wireline environments and is provided as an ASP model.

Finding the Best Route

Sockeye Networks' new GlobalRoute 3.0 gives companies the ability to directly map billing configurations into optimized routing decisions within the network. At the same time, the GlobalRoute 3.0 dashboard brings executive level visibility to multiple-provider networks, enabling customers to constantly track results back to the business level for continual cost and performance management.

An increasing number of enterprises are multihoming -- using more than one service provider to ensure reliability and improve performance. Yet no two service providers employ the same billing mechanisms, and complex billing contracts often specify more than a dozen billing tiers, with greatly increasing overage charges from one tier to the next, according to Sockeye. Until now, mapping complex contracts into load balancing actions has been a manual process that lacks precision and efficiency. GlobalRoute analyzes and chooses between all transit links based on pre-configured best-price, best-performance criteria.

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