New OSS from Telcordia
Telcordia Technologies Inc. is preparing to introduce a completely new OSS product line for wireless and wireline carriers at an event this month New York. Telcordia, long known as a slow-moving software behemoth focused on technology rather than customers, has undergone what looks like a complete makeover in the past year at the behest of new CEO Matt Desch. In his interview with xchange in July 2002, Desch, former president of Nortel’s Wireless Solutions division, said his strong wireless background was a “key signal” of the importance of wireless to Telcordia’s strategy. The company in recent months also has tried to create a new tradition of “openness” by introducing things like the Telcordia Adapter Toolkit, which provides adapters to network elements and element management systems from various vendors to allow those devices to communicate with OSSs from Telcordia. In another effort to open up the company, Telcordia has forged partnerships with systems integrators Telecom Media Networks, a global industry practice of Cap Gemini Ernst & Young, IBM Global Services, and software company Micromuse Inc., which has a leadership position in fault management and surveillance tools.
Sprint Selects Amdocs
Amdocs will support Sprint’s more than 18 million business and consumer wireless subscribers on the Amdocs billing and CRM platform. Sprint and Amdocs have begun the migration of all Sprint wireless subscribers for voice and data services.
U.S. Cellular Chooses Intec
Intec Telecom Systems has extended its service agreement with U.S. Cellular Corp. and successfully deployed Inter-mediatE 4.0 to provide data measurement and bill processing support for the wireless service provider’s next-generation wireless applications. U.S. Cellular will begin deploying its advanced data services throughout its CDMA 1XRTT markets this fall. The applications will enable customers to obtain information such as e-mail, location services, ring tones and games from their wireless phones. U.S. Cellular is the nation’s eighth largest wireless service carrier. The Chicago-based company provides wireless service to about 4.2 million customers in 149 markets in 25 states.
Oracle Brings Big Savings
InnerWireless Inc. has standardized on the Oracle E-Business Suite to integrate its supply chain, financial and project management operations with zero customizations. The inbuilding wireless systems and services company selected the Oracle E-Business Suite because of the integration between the Oracle Projects family of applications, Oracle Property Manager, Oracle Inventory and Oracle Financials. The integration and Oracle Outsourcing handling the maintenance and management of the applications has helped InnerWireless achieve up to a 40 percent savings in annual operational costs, according to Oracle.
RADCOM’s Network Consultant Provides Cellular Analysis
RADCOM Ltd., a network test and quality management solutions provider, now offers the Network Consultant, a cellular network analysis application that enables mobile operators to quickly verify subscriber connectivity and monitor end-to-end network performance. Applicable to all interfaces of GPRS, UMTS and CDMA2000 networks, the Network Consultant gathers and processes data from multiple server links from the radio access network, core signaling, and core IP. It provides end-to-end call detail reporting and enables drill down capabilities of the IP session, voice calls and video. Addressing voice and data together, it monitors quality metrics on data paths by correlating signaling control path events to QoS levels.
Oracle Upgrades Biz Suite
The latest release of Oracle Corp.’s Oracle E-Business Suite 11i.9 business applications is now available. Oracle, the world’s largest enterprise software company, says the product features about 900 enhancements designed to streamline the use of business information and processes in specific industries, as well as about 1,000 other upgrades. The new version of Oracle E-Business Suite 11i.9 enables communications service providers to improve service order accuracy through new move, add, change and disconnect functionality; reduce order fallout; cut provisioning time and cost; and improve customer satisfaction. Oracle’s extended multichannel ordering capability tracks the full lifecycle of services, locations, rules and other variables in a customer’s install base, allowing for the accurate change or upgrade of installed products and services to meet the needs of customers. The application also offers advanced marketing campaign management and customer analytics, and proposal generation and management. Among the targeted industries are aerospace and defense, automotive, communications, consumer packaged goods, financial services, government, healthcare, high tech and life sciences, the company says.
