Join xchange for CompTel/ASCENT Events on Emerging Markets

Delivering IPTV services will be no small task for telephone companies. You have to make sure the user experience is consistent with expectations in terms of service availability, picture quality and the variety of programming offered. As always, customer care is also a major concern.

At the CompTel/ASCENT Fall 2005 Convention + Expo this month, xchange is sponsoring the Emerging Markets Track, which includes a panel called “Beyond the TV Screen — Delivering an End-to-End IPTV User Experience.” The Oct. 11 session includes Paula Bernier, editor in chief of xchange; Meir Friedlander, senior director of IPTV marketing at billing and customer care vendor Amdocs; and Michael Lam, senior systems engineer at Eagle Broadband, which provides IP set-top boxes and video content, as well as a soup-to-nuts video solution called IPTVComplete along with its partner GlobeCast.

This interactive session will include brief introductions from Friedlander and Lam followed by at least a half hour of open discussion between the panelists and audience.

Other xchange-sponsored sessions at CompTel/ASCENT will include “New Revenue Streams and Services Using IP” with Bernier; Kevin Brown, vice president of marketing at Pannaway Technologies; and Jeff Silbert, vice president of marketing and sales at M5 Networks Inc.

Also at the show, Khali Henderson, group editor for New Telephony, PHONE+ and xchange, will moderate a session called “Cable VoIP Complexities: The Role of CLEC Partners and System Interconnection” featuring Apollo Guy, vice president and general manager of cable and broadband at Telution; and Scott Widham, president of sales and marketing at Broadwing.