The Internet darlings purported to be on the verge of stealing the life bread of telcos through their disruptive and innovative business models have proven so far to be mere pretenders to the throne. And surprisingly, the most significant differentiator — besides control of the access network — just may be the telcos’ billing systems.
In the failure so far of advanced services to arrive at the next-gen party, service providers continue to grow profitable business through the marketing, bundling, pricing prowess of their billing systems — no matter their historic inflexibility and bulk.
Source:
Billing & OSS World: Squashing the Dumb Pipe Theory with Billing
