Whether you’re a traditional wireline telco, a wireless provider, a cable operator or all of the above, chances are high that in the near term you’ll need to upgrade or replace your billing system. This could be due to mergers and acquisitions, consolidation, getting into new lines of business or simply to replace an outdated system that can’t handle today’s lean and transformed business models.
It’s no secret that success or failure rides heavily on the request for proposal that a service provider sends to potential vendors. Without a strong RFP, vendors will not have a solid grasp of your company’s requirements, project scope or other details.
Because a billing system is at the heart of a provider’s back office, submitting a strong RFP is that much more critical to ensuring the success of a deployment. And with a less than rosy global financial outlook, providers must balance all-important cost-cutting without skimping on core systems such as their billing platforms.
To shed light on what service providers should be looking for in a next-generation billing system, Billing & OSS World turned to five consultants who follow the billing market closely: experts from Accenture, BearingPoint, Capgemini, Deloitte and MarketPOWER LLC. They also offered their billing market outlooks for an unpredictable 2009. To read what they had to say, click on the source link below.
