A new survey from PricewaterhouseCoopers shows that new revenue streams from next-generation platforms, combined with declining capex investments, are accelerating the risk of revenue leakage for wireless carriers.
PWC said large operators need to look beyond familiar problems in core billing systems and identify leakage throughout the business, a requirement made more urgent by the economic downturn.
The report, “Beyond the Horizon: 2008 Global Wireless Industry Survey,” is based on analysis of a survey of 18 large wireless carriers in the U.S., Canada, Europe, Asia-Pacific, and South America.
The goal of the report is to help operators understand industry performance measures and will address general financial accounting and reporting practices. Identifying revenue leakage problems was just one result.
Typical steps like laying off workers and cutting spending can exacerbate the leakage problem, according to the report.
