It might be time you thought long and hard about your stance on hosted VoIP. You see, hosted VoIP sales are growing despite the recession. In a May report from Infonetics Research, for the first three months of 2009, U.S. service providers experienced an average of 43 percent year-over-year growth for hosted IP telephony services.
While there could be lots of possible reasons for the increase — growth in distributed workforces, need for more functionality and flexibility, etc. — most vendors give credit where due. It’s no coincidence that hosted VoIP sales are up in a down economy, they said.
“While some new customers are attracted to the enhanced capabilities of VoIP service, the economy is easily the primary reason for the growing interest and adoption in VoIP and hosted VoIP in particular,” said Rick Rumbarger, vice president of product at Apptix. “The ongoing recession is forcing existing and new businesses to take aggressive cost-control measures, which plays to hosted VoIP’s strengths.”
These measures go beyond the direct costs for the communications solutions to include indirect costs associated with changing business processes. To read the full, in-depth article about the direct and indirect cost savings that can be achieved via hosted VoIP, click here or on the source link below.
