David Byrd Blog RSS
02/03/2012

Unified Communications' Most Important Feature

Presence allows for us to know the status and availability of people through the company. My issue isn’t that presence should be viewed the same as IM; instead I am perplexed by why it was the lowest rated/desired feature.
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02/01/2012

An Imperfect Storm

Having networks fail around the world as we are attempting to generate confidence in using cloud applications is not good.
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01/30/2012

Mixing it Up, the Good

We actually tend to develop fuller ideas in solitude rather than collaborative settings. Why then have we allowed the average space per employee to drop from 500 square feet in the 1970s to 200 square feet in 2010? ...
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01/27/2012

Gone, Gone, Gone

While no one person is ever critical to the success of a business, losing good people can be expensive.
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01/25/2012

Play Fair and Share

Legislation addressing content piracy must not be driven by the large media companies to the detriment of us utilizing services that improve the way we work and share information.
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01/23/2012

How Do You Iron Chef?

Cloud computing is clearly the delivery mechanism of applications for some time to come.
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01/13/2012

Punting Can Be Good

It allows you to improve your field position by reducing or eliminating capital expenditures and lowering operating costs at the same time.
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01/11/2012

To Purchase, Subscribe or Punt

The criteria used by businesses in deciding whether to purchase, subscribe or move to a fully managed or hosted model vary greatly.
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01/09/2012

Braciole, Not Always Italian

Do not spend any time or money on your bottom 20 percent. Some even recommend hoping they will move to your competitors as this group can be costly to your bottom line.
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01/06/2012

Why Perform Customer Analytics?

Data mining and analytical tools should be used to assist in determining what actions are best for the business.
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