Sprint is expanding its managed services portfolio to give enterprise customers full access to Web-based reporting, monitoring and diagnostic tools in real time. By enhancing its Managed Channel Service Unit/Data Service Unit (Managed CSU/DSU) services, Sprint is providing customers additional service options, a clear view of end-to-end network management and IP migration paths.
"Sprint Managed CSU/DSU is enabling Wasserstrom, one of the nation's leading suppliers of restaurant supplies and equipment for the food service industry, to automate the collection, interpretation, and presentation of WAN service management information to optimize network performance and reduce overall network costs," says Tom Rush, CIO at Wasserstrom. "The real-time monitoring and troubleshooting features work to rapidly detect and isolate service degradation before users are affected, enabling Wasserstrom to better serve its customers, which include national restaurant chains, health care, supermarkets, and independent food service operators."
In addition to real-time reporting, Sprint Managed CSU/DSU now supports frame relay, ATM, IP and "hybrid" networks. Sprint also has the ability to upgrade CSU/DSU equipment via remote software downloads and conduct testing and diagnostics without interrupting service.
Sprint Managed CSU/DSU services now incorporate Paradyne iMarcTM devices in addition to the currently supported Visual Networks UpTime product line. This addition expands the types of services that can be supported by intelligent endpoint devices, and adds new diagnostic capabilities to Sprint Managed Service offers. Sprint Managed Network Services portfolio includes management of WAN and LAN devices, including routers, hubs, switches, servers and applications in both prepackaged and customized offerings. Sprint Managed Services also include managed IP virtual private network and managed security services.
