Five global wholesalers were acknowledged for their performance in a ceremony yesterday marking ATLANTIC-ACM’s 2004 Global Wholesale Carrier Excellence Awards.
The awards, which were presented by ATLANTIC-ACM CEO Dr. Judy Reed Smith in advance of a panel on global wholesale opportunities, were based on results from the 2004 edition of ATLANTIC-ACM’s Global Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers from ratings by their resale customers.
iBasis Inc. took the honors in three categories: billing, provisioning and customer service. AT&T Corp. won for its network quality and availability. MCI tied with France Telecom for products and with ITXC (now Teleglobe) for pricing.