Telenor Pakistan has selected service assurance software from Nokia Siemens Networks. The company’s goal is to improved the customer experience for its more than 18 million subscribers.
NSN says the customer traffic monitoring and analysis software, called NetAct Traffica, provides a detailed, real-time view to user activity and service usage throughout the network, enabling the service provider to react to problems immediately. It can also give valuable insight into users’ behavior.
