Hosted IP PBX provider Phone.com, which targets small businesses, has chosen Belgian DID provider Voxbone for international VoIP.
Phone.com users who work in the United States but have clients in other countries can choose telephone numbers in those countries that when dialed will ring to their Phone.com “Virtual Office.” The Virtual Office’s customized auto attendant then can ask for the called person’s extension number and complete the call.
Such calls are local to the caller; Voxbone carries them over its managed IP network to Phone.com, which routes them to its end customers with no perceptible delay. The numbers also can be directed to ring home phones or cell phones, and to change routing by time-of-day rules.
“Phone.com’;s Virtual Office helps our small business customers look big by running big-company voice applications like automated attendant and conferencing,” said Ari Rabban, CEO of Phone.com. “Voxbone’s DIDs in foreign markets help our customers look international, and even transact internationally. We chose Voxbone for its long record of reliability, and its ability to aggregate and send us traffic collected from several points overseas. They also have the SIP adherence we needed to operate interactively with touch-tone response, so that callers in foreign markets can dial for extensions.”
Phone.com customers pay a flat monthly rate for each DID.
