COMPTEL PLUS — Research consultancy ATLANTIC-ACM today delivered its 2009 Metro Wholesale Excellence Awards. The awards, which are based on the 2009 edition of ATLANTIC-ACM's Metro Carrier Report card, were delivered at the COMPTEL PLUS Fall 2009 Convention and Expo in Orlando, Florida. ATLANTIC-ACM's Metro Carrier Report card rates carriers in key product and service categories based on evaluations by their wholesale customers. The 2009 edition is based on more than 1300 carrier evaluations.
Awards were presented by Dr. Judy Reed Smith, ATLANTIC-ACM CEO. Winners are:
- AT&T: ILEC Brand and Network Quality
- CenturyLink: ILEC Sales Reps, Provisioning, Billing, Customer Service and Voice Value
- Fibertech: CLEC Brand, Sales Reps, Network Quality, Billing and Customer Service
- FPL Fibernet: CLEC Provisioning
- Level 3: CLEC Voice Value
- Qwest: ILEC Voice Value and Data Value
- RCN Metro: CLEC Provisioning, Billing and Data Value
