CTIA Wireless — AIRCOM International today announced a cooperative agreement with Telcordia, in which the companies will work together to assist operators worldwide in tackling the growing challenge of how to effectively monitor, manage and resolve network performance and Quality of Service (QoS) issues across mobile networks.
By sharing their network performance and service assurance expertise, and by addressing customer experience and data management, AIRCOM and Telcordia cover every aspect of an operator’s infrastructure from the core and access network all the way out to the mobile device.
Together, AIRCOM and Telcordia enable operators to quickly and easily tackle the full range of network and service challenges from dropped calls and coverage blackspots to hard-to-find glitches, data traffic jams and network-wide failures.
“In our discussions with mobile operators, it’s clear that – when it comes to network management and Quality of Service – operators often need more than the market currently offers,” said Ricky Watts, AIRCOM’s chief technology officer. “They want network solutions capable of addressing all aspects of how their infrastructure and related systems perform. With this new agreement, AIRCOM and Telcordia are delivering upon this important need, sharing our insight, products and skill-sets in a way that will uniquely benefit our customers and their business.”
“Telcordia understands the critical importance of effective service quality management to operators and their networks, and is focused on delivering valuable operational efficiencies and positive market differentiation for our customers,” said Adan Pope, chief strategy officer, Telcordia. “The combined expertise from Telcordia and AIRCOM, coupled with Telcordia’s own robust service assurance portfolio, will bring a complete set of services and solutions to market that answer an operator’s every network and service assurance need in a way that helps operators fully realize their potential while opening the door for new growth opportunities for both companies in new markets.”
