Just about everything you read bashes AT&T for its wireless service. But the company is focusing on a stat that shows some of its most important critics, Apple iPhone users, think AT&T service is A-OK.
The iPhone is the crown jewel in AT&T’s smartphone collection, but it’s also been a source of frustration for the carrier, which has taken abuse in the blogosphere and in Verizon Wireless commercials for dropped calls and other service-related problems.
But AT&T can breathe a little easier after the release of a new survey from Yankee Group. An overwhelming majority – 73 percent – of iPhone owners polled said they were “very satisfied" with AT&T’s service. That number is comparable to opinions of other carriers taken in the survey and also lines up with how non-iPhone users perceive AT&T.
Yankee Group analyst Carl Howe, according to CNN Money, says there’s a simple reason why AT&T’s consumer-opinion rating hasn’t dropped that much. Despite recent problems associated with its antenna and a shortage of devices upon release, the iPhone has such a stellar reputation that it’s rubbing off on AT&T.
