PanTerra Networks will begin offering TryUC, a free version of its WorldSmart unified communication service, to the customers of its WorldSmart businesses. The aim is to further improve sales, productivity and customer satisfaction. Not a trial or “timeout" app, TryUC is a Business to Customer (B2C) cloud-based service that PanTerra says gives WorldSmart businesses a competitive advantage.
PanTerra says its WorldSmart cloud-based Unified Communications solution helps thousands of SME businesses be more competitive by enabling them to be more responsive to potential, new and existing customers, partners and vendors. TryUC allows WorldSmart business customers to be instantly be connected to them and share information through multiple communications channels including voice, conferencing, desktop sharing, secure Instant Messaging(IM), voice mail, file transfer and SMS messaging. TryUC also includes real-time presence, further increasing responsiveness. All of these capabilities are accessible through a 100 percent browser-based client, eliminating any requirement to install hardware or download any software. This improves accessibility, mobility and security, the company says, since all information and communications are stored and archived in the cloud rather than on the user’s desktop.
TryUC’s feature list includes:
- 100 percent browser-based client and simple Web sign-up
- Unified Communication Center(UCC) for instant access to all communications
- Free unlimited On-Net Calling with simple click-to-dial interface
- Real-Time Presence for Calls and Instant Message Status
- Secure Instant Messaging with no advertising or spamming, including group IM Conferencing and
- PanTerra’s MobileMessage service that automatically translates IM-> SMS and E-mail
- Voice mail with voice mail to e-mail
- Unlimited Business quality audio conferencing
- Unlimited one-to-one Desktop Sharing
- Unlimited Large File Transfer
- Complete cloud-based archiving and search of all communications
“We have responded to the number one request from our current WorldSmart businesses, which was to be able to offer WorldSmart features and services to all their customers, potential customers, clients, vendors and partners for free so that they could close more business, increase their productivity and ultimately improve customer satisfaction, all of which would give them an edge over their competitors," said Arthur Chang, PanTerra CEO and president. “They view TryUC as a competitive weapon that allows them to stay instantly connected to everyone outside their company."
