Comcast PR Problem: Repairman Accused of Stealing from Cancer Patient

By Craig Galbraith Comments
Posted in News, Comcast, Cable
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Waiting from 8 a.m. until noon is usually the biggest annoyance you’re going to have with the cable guy, but that’s not the case for some Atlanta-area Comcast customers.

Cops in Lilburn, Ga., busted a Comcast repairman who allegedly has been stealing from customers during his service calls. One of those victims is a cancer patient. “I was lying in my bed. I was sick, recovering from cancer," Jennifer Andrews told told WSB-TV.

Andrews says she was recuperating from treatment last month when she called Comcast to get her Internet and phone connection fixed; she didn’t even know she’d been burglarized until police called her. Authorities recovered a gold chain Andrews owned via their investigation into crime in the area. The cableco, which police say has been thoroughly cooperative in the investigation, got the ball rolling on the case when it asked cops to look into thousands of dollars of company equipment that went missing.

It turns out the cable guy was selling the stolen goods – the cable equipment and the jewelry – to pawn shops and getting hundreds of dollars per illegal transaction, police said. The suspect is behind bars facing numerous charges of theft.

Andrews told the TV station that she can’t believe someone would steal from her “when [I] was at [my] weakest."

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