Revolution in the Cloud: A Roundtable

While many dismiss "cloud computing" as just a marketing term for hosted and managed services that have been around for more than a decade, there's no question that businesses — and the service providers who want their trade — are turning increasingly to cloud-based telephony to solve a variety of enterprise telecom challenges. In this VON e-book, executives from seven leading service providers share their views on where hosted unified communications and other forms of cloud-based telephony are headed — and what it will mean for the industry.

Table of Contents

PANELISTS
Meet technology executives from AT&T, Cbeyond, Cox Business, Global Crossing, PAETEC , Verizon and XO Communications.

INCENTIVES
What industry and market drivers are making cloud services a factor?

INCORPORATION
How are you incorporating cloud services into your business model?

ANTICIPATED REVENUES
What kind of revenue increase do you expect from incorporating cloud services and why?

TIMING
How wise is it to move to a cloud services model during an economic downturn?

DELIVERY CHALLENGES
What are the challenges involved in delivering cloud services?

CLOUD VS. CURRENT SERVICES
Does moving to cloud services cannibalize existing line of business?

NEW AND IMPROVED CUSTOMER SEGMENTS
What new customer segments do cloud services allow you to tap, or what segments are you able to serve better?

WHAT'S AHEAD
Ultimately, in a world with more and more mobility, isn't a move to the cloud inevitable? What can we expect in the next 24 to 36 months in the arena?